Urgent Appointments
If you need to discuss something more urgent that cannot wait for a routine appointment please call the surgery at 8am for a call back on the day
Routine Appointments
Routine GP appointments are available 8am to 11am and afternoon appointments are from 2pm.
SystmOnline Login: https://systmonline.tpp-uk.com
Extended Access
Appointments are available for a Nurse, GP, ANP & HCA
Monday to Friday 6.30pm to 8.30pm
Saturday and Sunday 8am to 1pm
Please ask Receptionist for details, and to make a booking for you. These are run by Connect Health Rotherham, along with GP's and are based across the borough.
Practice Nurses
Monday to Friday 8.00am to 6.00pm
The nurses operate an appointment system.
Reception
The receptionist is available between 8:00am and 6:30pm Monday to Friday. Please note we do not accept telephone requests for prescriptions.
The practice is trained in Care Navigation. This means if a patient phones to request an appointment with a doctor or another Clinician at the practice the reception staff have been trained to ask some questions in order to point the patient to the most appropriate care. This may be an appointment with a member of our clinical team or to another external service we can sign post patients to.
Home Visits
Please contact the surgery.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You may be visited by someone from the home visiting team if you are referred by your GP.
Patient's not attending their appointments
We understand how frustrating it is to have to wait. Our Clinicians try their best to work to their appointment times and we hope that you do too. If you arrive more than 10 minutes late for your appointment, you may be asked to make a new appointment and be counted as a Did Not Attend (DNA). Alternatively, if the patient after you had arrived early they may have been taken in and if you are willing to wait you may still be able to be seen.
Think!- someone else may be in need of this appointment
Chaperone Policy
Our practice is committed to provide a safe, comfortable environment where patient and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.
Wherever possible we would ask you to make this request at the time of booking in a reception to that arrangement can be made and your consultation is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of the request. However occasionally it may be necessary to reschedule your consultation.
Your healthcare professional may also require a chaperone to be present for certain consultation in accordance with our chaperone policy.
If you would like to see a copy of our Chaperones Policy or have any question or comments regarding this, please ask at Reception.